Privacy Policy

Effective Date: October 30, 2025
Last Updated: October 30, 2025

Introduction

Welcome to Doors22 (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website doors22.com, use our services, or interact with us on social media platforms including Facebook and Instagram.

If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at (305) 394-9922 or via our website contact form.

Information We Collect

1. Information You Provide to Us

We collect information that you voluntarily provide when you:

Request a quote through our online form at doors22.com/price/
Contact us via phone, email, or contact form
Subscribe to our newsletter or marketing communications
Interact with us on social media (Facebook, Instagram)
Create an account on our website (if applicable)

Information collected may include:

Full name
Email address
Phone number
Mailing address
Project details and specifications
Company name (for commercial projects)
Any other information you choose to provide

2. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

Device Information: IP address, browser type, operating system
Usage Data: Pages viewed, time spent on pages, links clicked
Cookies & Tracking Technologies: See “Cookies” section below

3. Social Media Interactions

When you interact with our Facebook or Instagram pages:

Public Interactions: Your comments, messages, and likes are collected through Meta’s platform
Automated Responses: We use AI-powered automation to respond to comments and direct messages
Analytics: We collect engagement metrics (likes, shares, comments) to improve our content

Note: Your interactions are also subject to Facebook’s Privacy Policy and Instagram’s Privacy Policy.

How We Use Your Information

We use your information for the following purposes:

Business Operations:

Process quote requests and provide accurate pricing
Communicate with you about products, services, and orders
Provide customer support and respond to inquiries
Schedule consultations and site visits
Process orders and arrange delivery/installation

Marketing & Communication:

Send promotional emails about new products and special offers (with your consent)
Manage social media engagement and respond to comments/messages
Create personalized marketing content based on your preferences

Analytics & Improvement:

Analyze website traffic and user behavior
Improve our website and user experience
Optimize marketing campaigns and social media content
Conduct market research and trend analysis

Legal & Compliance:

Comply with legal obligations and regulations
Enforce our terms and protect our rights
Prevent fraud and ensure security

AI-Powered Automation

Doors22 uses artificial intelligence (AI) to enhance customer experience:

Automated Social Media Responses:

We use AI (powered by OpenAI’s ChatGPT) to automatically respond to comments and direct messages on Facebook and Instagram
AI-generated responses aim to provide helpful information and direct you to resources
All AI responses are monitored by our team
You can always request to speak with a human representative by calling (305) 394-9922

Content Generation:

We use AI tools (including Midjourney) to create visual content for social media
AI analyzes industry trends to create relevant, engaging posts
All content is reviewed before publication

Data Used by AI:

Your public comments and messages on social media
Industry trends and competitor analysis
General market research (no personal data used for AI training)

We do NOT:

Share your personal information with AI training datasets
Use your private conversations for public content
Sell your data to third parties

How We Share Your Information

We may share your information in the following circumstances:

Service Providers:

We work with third-party companies that help us operate our business:

Hosting providers (website and email hosting)
Payment processors (for order payments)
Shipping & logistics companies (for product delivery)
AI services (OpenAI, Midjourney) – only for automated responses, no personal data stored
Social media platforms (Meta/Facebook, Instagram)
Analytics tools (Google Analytics, Facebook Pixel)

Business Transfers:

If Doors22 is involved in a merger, acquisition, or sale of assets, your information may be transferred.

Legal Requirements:

We may disclose your information if required by law, court order, or government request.

With Your Consent:

We may share your information for other purposes with your explicit consent.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

Essential Cookies – Required for website functionality
Analytics Cookies – Help us understand how visitors use our site (Google Analytics)
Marketing Cookies – Track your activity for personalized advertising (Facebook Pixel)
Preference Cookies – Remember your settings and preferences

Managing Cookies:

You can control cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies
Firefox: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies

Note: Disabling cookies may affect website functionality.

Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information
Opt-Out: Unsubscribe from marketing emails
Portability: Request your data in a transferable format

California Residents (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information (we do not sell data)
Right to non-discrimination for exercising privacy rights

European Residents (GDPR):

Right to access and rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise your rights, contact us at (305) 394-9922 or through our contact form.

Data Security

We implement reasonable security measures to protect your information:

Encryption: SSL/TLS encryption for data transmission
Secure servers: Data stored on secure, password-protected servers
Access controls: Limited access to personal information
Regular audits: Periodic security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary:

Quote requests: Retained for 2 years for follow-up and records
Customer orders: Retained for 7 years for warranty and legal compliance
Marketing emails: Until you unsubscribe
Website analytics: Aggregated data retained indefinitely
Social media interactions: Retained according to Meta’s policies

Third-Party Links

Our website and social media may contain links to third-party websites:

We are not responsible for the privacy practices of other websites
Review their privacy policies before providing any information
Third-party sites include: Facebook, Instagram, Google, payment processors

Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect information from children
If we discover we have collected information from a child, we will delete it immediately
Parents/guardians can contact us to request deletion

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Notification: We will post the updated policy on this page
Effective Date: Changes take effect immediately upon posting
Your Continued Use: Constitutes acceptance of changes

We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices:

Doors22
Phone: (305) 394-9922
Fax: (305) 938-0646
Website: doors22.com
Email: Available through our contact form

For Privacy-Specific Inquiries:
Subject Line: “Privacy Policy Inquiry”
We will respond within 30 days.

This Privacy Policy complies with:

General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
CAN-SPAM Act
Meta Platform Policies
Industry best practices